TRaCK Support

Purchase of a TRaCK Product gives you 1 year of access to our Support Portal.

It also includes a request form that let’s you request advanced assistance generating barcodes for your old albums that done have them, updating public databases for those rare instances when you own an equally rare album, and so much more

Owner Support
Free

Get anytime access to our growing collection of classes, workshops, and exclusive content for 1 year. Exclusive owner content will be added as it becomes available.


✓ Access to product Technical Support
✓ Access to Barcode Builder
✓ TRaCK Blog of wonderful news and inventions
✓ Our Favorite Things (A guide to new and unique products)
Extended Owner Support
$17.99
One time

Everything Owner Support offers you for 1 year. (purchase after your free 1 year of support expires)


✓ Everything that is included in Owner Support
✓ Advanced access to new products + 15% Discount on purchaces
✓ Enter drawing to win a $250 TRaCK gift card

Make sure to check out your user manual for self help

Most problems can be sorted out yourself. View your user manual for troubleshooting steps

You can also visit our FAQ’s for answers to some common questions.